Registrar FAQs

Registration

• How do I register a domain name for more than one year?
• What forms of payment does Above.com accept?
• I registered the wrong domain. What can I do?
• What is a "TM Claim" (Trademark Claim)?
• My domain expired! Is there a Renewal Grace Period?
• How do I register a domain name?
• Do I get a discount if I buy domain names in bulk?
• Can I register a domain with a Trademark Claim?
• How do I renew my domain?
• What is a domain restore? Why does it cost so much in comparison to a domain renewal?

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Transfer

• How long does a domain transfer take?
• How do I transfer my domains to Above.com from another registrar?
• Why can't I unlock my domain?
• How do I initiate a Change of Ownership request?
• How do I unlock my domain?
• How do I get an Authorization Code for my domain?

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DNS

• What is DNS?
• What are primary and secondary name servers?
• How do I add custom DNS records (A, CNAME, MX & TXT)?
• How do I change my domain DNS (name servers)?

Verification

• How do I get verified?
• Why must my account be verified?

Two Step Authentication

• My back up codes do not work?
• Can I enable the authenticator on mulitple devices?
• What is Two Step Authentication?

API

• Do you charge any additional fee for using your API?
• Which TLDs does your API support?
• Where can I find my API settings?
• How can I obtain my API key?
• Where can I get more information on the Above.com Registrar API?

Other

• How much does domain whois privacy cost?
• How do I set whois privacy on my domain?
• How do I request a refund?
• How do I do URL forwarding?
• What is domain whois privacy?
• Why does my domain registrant contact not update?
• How to list a Domain for auction from the Domain Registration page?
• Is there a comprehensive manual for the Above Registrar?
• Do you offer web and email hosting?
• What TLDs can I register? When will you support the other TLDs?
• Can I be paid out funds from my Above.com account balance?

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