---
title: DNS Records Guide
description: Above.com DNS Records Guide
---
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# DNS Records Guide
**Above.com DNS Records Guide**
---
1. **What are DNS Records?**
DNS (Domain Name System) records are instructions stored on a domain's authoritative DNS server. These records translate domain names (like *yourdomain.com*) into IP addresses and define how internet services like websites and email work for your domain.
---
1. **What are the different parts of a DNS Record?**
A DNS record typically consists of three main components:
- **Record Type**: Defines the kind of data the record is storing:
- **A**: Maps a domain to an IPv4 address
- **AAAA**: Maps a domain to an IPv6 address
- **CNAME**: Points a subdomain to another domain (canonical name)
- **MX**: Defines mail exchange servers for email delivery
- **TXT**: Stores human-readable or machine-readable text (commonly used for verification, SPF, etc.)
- **Subdomain / Host Name**: This defines what part of your domain the record affects:
- **@** = your root domain (e.g., yourdomain.com)
- **www** = applies to[www.yourdomain.com](http://www.yourdomain.com/)
- \*\*\* = wildcard; applies to all subdomains not defined
- **Blank field** = automatically defaults to **@**
- **Value**: This is the destination or instruction, such as an IP address, another domain name, or verification text, depending on the record type.
---
1. **Where do DNS Records come from?**
DNS records are usually provided by external platforms or services when you integrate with:
- **Website builders** like Shopify or Third Party Hosting Services.
- **Email providers** such as Google Workspace or Microsoft 365
- **Marketing tools** and other third-party platforms
---
1. **Why aren’t my DNS Records working?**
There are two common reasons:
1. **Your domain is not using Above.com’s DNS**
- If your nameservers are not set to Above's custom DNS, any DNS records you configure within Above will not take effect.
- You **must** update your nameservers to:
dns1.abovedomains.com
dns2.abovedomains.com
1. **Propagation Delay**
- Once DNS records are updated, it may take **up to 24–48 hours** for changes to reflect globally. This is due to caching and DNS propagation timelines.
---
1. **How do I add or update DNS Records in Above.com?**
**Step 1: Verify Your Account**
Ensure your Above.com account is fully verified. You may not have access to DNS management features until verification is completed.
---
**Step 2: Update Your Nameservers**
To use Above's DNS management system:
1. Log in to your[Above.com Dashboard](https://www.above.com/)
2. Go to **Registrar \> Manage Domains**
3. Click your domain name to open the **Domain Overview**
4. On the left, click **“Edit DNS Record”** (next to DNS)
5. Tick the checkbox for **DNS Hosting**, then click **Save**
Your domain will now use Above’s DNS nameservers:
dns1.abovedomains.com
dns2.abovedomains.com
---
**Step 3: Add or Edit Advanced DNS Records**
1. Go to **Registrar \> Manage Domains**
2. Click the blue link of your domain name
3. On the left, under **Advanced Settings (DNS Hosting)**, click **“Edit”** (this is the lower DNS section)
4. Click **“+ Add Records”** (top right)
You will then be able to enter:
- **Zone Name**: e.g. @, www, \*, or a subdomain
- **TTL**: Leave blank (it will auto-set)
- **Type**: A, CNAME, MX, TXT, etc.
- **Record Value**: e.g. an IP address, verification string, or mail server
Click **Save Record** when done.
***Reminder: DNS records should be provided by your web/email provider. If unsure, contact them or check their help center.***
---
1. **How long do DNS changes take?**
Changes may take **up to 24–48 hours** to fully propagate across the internet. Some regions or ISPs may update faster than others.
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